NEXGAME Privacy Policy
The revised NEXGAME Privacy Policy were effective starting on May 01, 2023

Please read this Privacy Policy carefully before using the services provided through the website nexg.app.

We are committed to protect the privacy of our registered users and this page informs you of our policies regarding the collection, use, disclosure and protection of your personal information when you use our Service. Your access to and use of nexg.app is conditioned on your acceptance of and compliance with this Policy. This Policy applies to all visitors, users and others who access or use nexg.app and any service provided through it. By accessing or using nexg.app you acknowledge and agree to the collection of your personal information in accordance with this Policy.

This Policy is a supplement to our Terms of Service. In case of any contradictions between the provisions in this Policy and in our Terms of Service the latter shall prevail. Unless otherwise defined in this Policy, terms used in the Policy shall be given the same meaning as in our Terms of Service that are accessible at nexg.app. This Policy may from time to time be updated, by publishing the amended Policy on nexg.app. We may, but has no obligation to, notify you of any changes. Changes to the Policy are effective upon posting on nexg.app. You are advised to review this Privacy Policy periodically for any changes. Questions related to this Policy shall be directed to nexgamelabs@gmail.com. We collect information about you when you provide it to us, when you use our Services, and when other sources provide it to us. If you are an individual in the European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under General Data Protection Regulation (GDPR) (EU) 2016/679.

1 Information you provide **1.1 Personal data:** While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you and to efficiently provide the Service. Such information includes, but is not limited to, your name, e-mail address, your game statistics, information gathered from surveys in which you have participated, your communication with us and other personally identifiable information we need to collect in order to provide the Service. NEXGAME have customer support, where you may choose to submit information regarding a problem you are experiencing with a Service

1.2 Information we collect automatically when you use the Services

2.1 Services Interaction: NEXGAME keeps track of certain information about you when you visit and interact with any of our Services.

2.2 Server logs: When accessing nexg.app, we may log your IP address, access URL, time of access, device, browser type, referral URL and crash data in order to obtain internal information regarding site traffic statistics.

3 Information we receive from other sources

3.1 Other sources: We receive information about you and your activities on and off the Services from third-party partners for example Mailchimp and Textmagic.

4 How we use information

4.1 To operate the Services: NEXGAME use the information about you to authenticate you when you log in and use the Services and when we provide customer support. When you use the Services, we share certain information about you with other Service users. For example matches played and other statistics. Your IP address is used in order to approximate your location to provide you with a better NEXGAME experience. We are using fonts from Google and they are collecting information about users IP address.

4.2 Research and Development: In order to make NEXGAME better, faster, more secure, and more useful to all of our users we use insights about how people use nexgame. This gives us a way to troubleshoot and improve the Services.

4.3 Marketing activities: We might send you information from time to time via your registered e-mail address. Our goal is to provide you with relevant information, which can include newsletters and tailored offers from our partners. You may at any time opt out if you wish to no longer receive said e-mails, by clicking the unsubscribe button in the undesirable e-mail, or by contacting customer support. We use your contact information to information about how you use the NEXGAME and to send promotional communications via ads on other platforms like Facebook or Twitch. By registering for a User Account, you grant us the right to display your username, gameplay data and statistics and any other information regarding your activity in the Service. By registering a User Account you also agree to allow us to print, publish, broadcast and use, worldwide, in any media and at any time, your name, nickname, likeness, and/or biographical information for promotional, marketing or other related purposes without additional compensation.

4.4 Support: We use your information to resolve and to respond to your customer support requests.

4.5 Third party tracking tools: We use third party tracking tools to improve the performance and features of our application. These third party tracking tools are designed to collect only non-personal information about your use of our application. Nevertheless you hereby acknowledge that such tools are beyond our control and accordingly we assume no responsibility for what information is actually captured by third parties and how such information is used or protected.

4.6 Safety and security: We use information about you for safety and security reasons, this include but is not limited to: Monitor suspicious or fraudulent activity and to identify violations. When required by regulatory/audit functions, in connection with merger/acquisition/sale, law or if we believe it is necessary to protect our legal rights, interests and the interests of others we use information about you in order to resolve these matters. We may, in order to ensure that your User Account is used in accordance with these Terms, examine the individual unit and the IP-address(es) associated with your User Account.

5 How we store and secure collected information

5.1 Time: We retain your account information until you delete your account. We will retain some of your information as a necessity to comply with legal obligations.

5.2 Hosting: We use data hosting service providers within the European Union to host the information.

5.3 Security: Even though we take the security of your Personal Information seriously we would like to remind you that no method of transmission over the Internet, or method of electronic storage, is entirely secure. We strive to use commercially acceptable means to protect your Personal Information and to make sure your Personal Information is treated securely and in accordance with this Privacy Policy, but we cannot guarantee its absolute security.

5.4 Right to Access: You have the right to access your personal data gathered by us once annually, free of charge. To use your right you may e-mail us at nexgamelabs@gmail.com or send a written letter to our registered address. You are further entitled to demand that we cease to treat your personal data. Please note that if we receive such demand, you will no longer be able to access the Service.

5.5: We agree that we will not sell, rent or trade your Personal Information to any unaffiliated third party or third party’s that we do not commercially cooperate with without your permission unless we are under a duty to disclose or share your Personal Information in order to comply with a legal obligation.

5.6: We are, as long as otherwise is not stated, the controller for your personal data according to the General Data Protection Regulation (GDPR) (EU) 2016/679 under EU legislation, and is thereby responsible for the processing of the personal data you provide. Your personal data is processed with the purpose to provide the Service, to comply with applicable law and to ensure that the User Account is used in accordance with our Terms of Service. However, your personal data may be shared with third parties for the same purpose. By registering a User Account or visiting nexg.app, you give your explicit consent of such processing of your personal data as is described above.

Thanks for taking the time to read all of this.

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